Web Hosting FAQ - Answers to common questions - HostAsean.com

Frequently Asked Questions

Questions and answers for common web hosting queries.

How does being online help my business?

You can save time and make money by being online. Having a front end website to advertise and tell customers about your business leads to more sales and increased profits. Using your email and website as an integral part of your business processes increases your productivity.

Why does my business need a website?

To help promote you and your business. Having a website increases your online presence and hooks in sales even when you aren’t in the office. Having an online presence and running a high quality website is a sign of quality and of a company that can adapt and change with the times.

Where best to host my websites?

That depends where you and your customers are based. Our main servers are located in Phnom Penh, Cambodia so if you or your customers are in the region you will enjoy super fast speeds compared to accessing websites in Europe or North America.

What is a Virtual Private Server (VPS)?

A Virtual Private Server, or VPS for short, is slice of a larger server that can host your online needs in a virtual private space. A VPS has a set amount of resources dedicated to it and you will have root level access to run and install any piece of software that runs on the operating system.

What is a CPU Core?

The central processing unit is a part of your computer that does the important job of running programs. The CPU Core is a processing unit which reads instructions to perform specific actions in a queue. More CPU’s mean more actions can take place at once.

What is a MB, GB, and TB?

Stands for MegaByte , GigaByte and TeraByte

These are a unit of measurement of the size of files and folders. It is basically how much space the file or programme takes up.

What is shared hosting?

Shared Hosting is the most common type of web hosting where you have multiple websites all hosted and managed on one server. Each website has an individual account to maintain their files, but the server resources and configuration is shared by all the websites on the server.

What is RAM?

RAM stands for Random-access memory

RAM is the most common type of memory you will find in computers and other devices across the world. Memory in these devices allow data to be read and written quickly. The more RAM you have the faster these actions take place and more can be done at one time.

What is a dedicated IP address?

IP Addresses are a number-based address system that sits behind the domain names that you use every day. A Dedicated IP Address means that you get a unique numeric address that is only used by your domain name. With a Dedicated IP you have more control over your website.

How secure are your servers?

We prioritise security since we understand that there are numerous threats out there. Our platform has anti-virus, anti-spam, anti-malware, firewall blocking and filesystem scanners implemented. We store your information with data and system security as a top priority.

Why could it be faster to host in Asia?

If you are based in Asia, and the server hosting the website you are looking at is in Europe, your request has to travel a lot further than if the server was more local. We have positioned our servers right in the middle of ASEAN and enjoy speedy connectivity around the region.

Is the power reliable in Cambodia?

Our main servers are located in a data centre in central Phnom Penh, Cambodia.  We have full 24/7 backup power and a climate controlled environment to ensure reliability even if the worst happens and the local power grid goes out at any time.